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Return Policy

MERCHANDISE RETURN POLICY

Stock Items

We will gladly refund or exchange any regular stock (non-custom) item for any reason as long as you send it back to us within 14 days of receipt in the original packaging in resalable condition with the Return Authorization (RA) number provided by Main Street Sportswear. Items must not be decorated, worn, or laundered.

You are responsible for the costs of the return shipment as well as the exchanged item shipment, unless one of the following conditions applies: 1) the item is printed incorrectly (in a manner inconsistent with your order); or 2) the incorrect item is shipped; or 3) the incorrect size is shipped; or 4) the merchandise is defective in any way. If one of these conditions applies, and you wish to simply replace the item with the correct order or non-defective item, then we will bear the cost of returning the item and shipping the replacement.

Custom Items

We are unable to accept returns or exchanges on custom printed items.

We will gladly replace a custom printed item if the item is printed incorrectly (in a manner inconsistent with your order), if the incorrect item is shipped, if the incorrect size is shipped, or if the merchandise is defective in any way. The item must be returned to us in its original packaging with the Return Authorization (RA) number provided by Main Street Sportswear.

For an incorrect item, an incorrectly printed item, an incorrect size, or a defective item, Main Street Sportswear will bear the cost of return and replacement shipping.

Return Procedure

Obtain a Return Authorization (RA) number from us, either by phone or e-mail.

NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION (RA) NUMBER!

-Phone (781) 438-6237 from 9am-5pm Monday through Friday or 9am-1pm Saturday (all times EST).

-Email sales@mainstreetsportswear.com This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with a description of the problem

Send the item to us (or visit us in Stoneham Square)

Main Street Sportswear
RA #________________
9 Central Street
Stoneham, MA 02180

Returned items must be received by us within 14 days after delivery.

If you return an item to us in a manner inconsistent with this policy, we will send the same item back to you only upon payment of the additional shipping and handling charge.

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